🎥 Recorded Master · 13 Hours
A complete, in-depth recorded course with detailed explanations, additional scenarios and extended training for students who want the full learning experience.
⚡ Masterclass 1-Day Experience
Get full access to TTH Masterclass for 24 hours only and experience the complete training environment.
- 24 hours access only
- Access to all Masterclass course services and content
- Same student dashboard experience
- Access starts immediately after successful payment
- Requires English test result upload before activation
- Automatic account enrollment after payment confirmation
Why this package
Built to get you job-ready
A complete, in-depth recorded course with detailed explanations, additional scenarios and extended training for students who want the full learning experience.
Every concept explained in full, with worked examples and extra scenarios.
More role plays, more mock calls, and full mock interviews end to end.
19 parts across 5 modules, 13 hours of training, with Arabic & English PDFs included and 30 days of access.
Everything in Fast Track, plus the depth that makes the difference on interview day.
What's inside
19 parts across 5 modules
The complete Train to Hire curriculum, explained in detail.
19 parts across 5 modules
A complete, in-depth recorded course with detailed explanations, additional scenarios and extended training for students who want the full learning experience.
Module 1 – Basics of Call Center & Fundamentals
Learn everything you need to know before starting your career in the call center industry: what is a call center, inbound vs outbound, voice vs non-voice, Customer Service / Sales / Technical Support / Billing / Retention and other account types, salary differences between accounts and companies, career path and promotions, KPIs and daily workflow, call center terminology, and professional expectations.
- Part 1
- Part 2
- Part 3
- Part 4
Module 2 – Interview Mastery
A complete guide to the hiring journey from the first recruiter contact until receiving the job offer: voice note preparation, HR screening, English interview, operations interview, common interview questions, how to answer confidently, mistakes that cause rejection, and final interview tips.
- Part 1
- Part 2
- Part 3
- Part 4
Module 3 – How to Pass the Assessment
Everything you need to successfully pass English assessments and company evaluation tests, including practical tips, examples, and strategies used by top outsourcing companies.
- Part 1
Module 4 – How to Improve Your English
Develop the English skills required to work confidently in international call centers through practical techniques: how to think in English, shadowing techniques, pronunciation improvement, fluency exercises, listening practice, vocabulary building, speaking with confidence, and daily practice routines.
- Part 1
- Part 2
- Part 3
- Part 4
- Part 5
- Part 6
Module 5 – Role Plays & Mock Interviews
Practice with realistic call center conversations and complete mock interviews based on real hiring scenarios from international companies.
- Part 1
- Part 2
- Part 3
- Part 4
Materials included — FREE with this package
+300 pages of PPT materials and the full Materials Videos library are included free with your purchase — unlocked in your EIG account right after payment is verified.
🎥 Get Recorded MasterStudent reviews
Real results from Recorded Master
Longer reviews from students who went through every part of the Master package.
"I wanted something that covered every detail before applying. The Master package answered questions I didn’t even know I had. After finishing all the lessons and practicing the mock interviews I passed my interview and received a job offer."
Hana Fathy
Retention account · hired after finishing
"The part comparing accounts and salary ranges was the most useful thing I watched. I stopped applying blindly and started targeting the accounts that actually pay well, and I got one of them."
Abdelrahman Saeed
Technical Support · multinational account
"I started from a very weak level. Because the explanation goes step by step and nothing is skipped, I could keep up without feeling lost, and I rewatched the harder parts until they clicked."
Mariam Gamal
Started from zero · now customer service
"The assessment training is the reason I passed from the first attempt. Seeing the format before sitting for the real one removed all the stress — I knew exactly how the typing and listening sections work."
Ahmed Nabil
Passed the assessment first try
"I came from a completely different field. What made me trust the material is that it explains the daily workflow and KPIs, not just interview answers, so I walked in understanding the job itself."
Rana Sherif
Switched career at 29
"The mock interviews are what separate this one. Hearing a weak answer and then a strong answer for the same question taught me more than any list of tips — I ended up choosing between two offers."
Mostafa Louay
Two offers in the same month
"It took me about three weeks to finish properly, and it was worth every session. By the end I wasn’t hoping to pass, I was expecting to."
Dina Hesham
Non-voice account · hired
Upgrade options
Want full access?
Go deeper with the complete recorded program, or get the full live Train to Hire experience with support and a certificate.
Live Sessions — B1 Train to Hire
20 training hours · live support, mock interviews & certificate
5,000 EGP
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Recorded · 13 Hours
Only 3,000 EGP
19 parts · 13 hours training · Arabic & English PDFs included. The complete Train to Hire experience, unlocked in your account.