FAQ
Common questions
What is EIG and what programs do you offer?
EIG (Evolve International Group) is a career-focused English training academy for the BPO / Call Center market. We offer exactly three packages: Live Sessions — B1 Train to Hire (20 training hours, 5,000 EGP), Recorded Fast Track (7 hours, 2,000 EGP), and Recorded Master (19 parts, 13 hours training, Arabic & English PDFs included, 3,000 EGP). The Materials Videos library is included free with both recorded packages, and is also sold standalone as the Materials Library (399 EGP · 30 days).
Browse programsWhat is the difference between your packages?
Live Sessions — B1 Train to Hire (5,000 EGP · 20 hours): live interactive training with the instructor, 10 parts × 2 hours, mock interviews, assessment training, certificate, and installments available. Recorded Fast Track (2,000 EGP · 7 hours): the condensed self-paced video version — the essentials only, no live sessions. Recorded Master (3,000 EGP · 19 parts · 13 hours training · Arabic & English PDFs included): the full self-paced video program, deeper coverage of every topic. Both recorded packages include the full Materials Videos library and 30 days of access. Rule of thumb: Live = full support and certificate, Master = full content on your own time, Fast Track = quick start.
Browse programsWhat level of English is required before joining?
A solid B1 level is what we build on. The English Test tells you your exact level and which package fits you — we do not run a separate B2 track.
Browse programsIs the assessment test required before enrollment?
Yes. Every student takes the English Test first so we can place you in the right program and give you accurate results — level, strengths, weaknesses, and recommendation.
Enroll nowHow long does the assessment test take?
45 minutes total: Grammar, Vocabulary, Reading, Listening, and Speaking. It's locked once started — the timer keeps running even if you close the page, so plan a quiet 45 minutes.
Browse programsWhat is included in the Train to Hire Program?
10 live parts (2 hours each · 20 total training hours) covering call-center basics, interview mastery, Concentrix / TP assessment training, English upgrade system, and full mock interviews, plus a completion certificate.
See B1 Train to HireWhat are the payment options?
You can pay the full amount in one go, or a 50% deposit today and the rest after Part 5. Accepted: Vodafone Cash (01044559300), Etisalat Cash / Instapay (01147167534). Every payment needs a screenshot for verification.
Choose your payment planCan I pay a deposit and complete the remaining payment later?
Yes — the 50% deposit plan (2,500 EGP) lets you start immediately. Remaining 2,500 EGP is due after completing Part 5.
Choose your payment planAre the recorded packages available separately?
Yes. Recorded Fast Track (2,000 EGP · 7 hours) and Recorded Master (3,000 EGP · 19 parts · 13 hours training · Arabic & English PDFs included) are standalone self-paced video packages you watch inside the platform right after your payment is verified — no live sessions included. The Materials Videos library is included with both, and is also available on its own as the Materials Library package (399 EGP · 30 days).
Browse programsDo I get a certificate?
Yes — a completion certificate is issued at the end of the program showing your training hours.
Browse programsHow do I enroll?
Open the program page, choose Full Payment or 50% Deposit, fill in name + 11-digit phone, upload your payment screenshot, and our team will contact you on WhatsApp with the batch details.
Enroll now💵 Affiliate — How does the Affiliate Program work?
Create a free EIG account and a permanent, unique Affiliate Code is generated automatically inside your dashboard. Share it — whenever someone enters it at checkout for any EIG package or the English Test and their payment is marked PAID, you earn 15% commission automatically to your wallet.
Start earning with Affiliate💵 Affiliate — When do I receive my commission?
The moment the order is marked PAID, the 15% is credited instantly to your EIG wallet. You'll also get a Telegram/email notification confirming the amount.
Start earning with Affiliate💵 Affiliate — How is my commission calculated?
15% of the customer's Full Payment amount. Example: an affiliate order of 5,000 EGP → 750 EGP in your wallet. Deposits and refunded orders don't count. Affiliate access requires a previous EIG subscription + approved payment proof.
Start earning with Affiliate💵 Affiliate — Can I earn commission from the English Test?
Yes. The Affiliate Program covers BOTH EIG training packages AND the English Assessment Test. Any paid English Test purchased with your Affiliate Code earns you 15%.
Start earning with Affiliate💵 Affiliate — How can I withdraw my earnings?
Open your Wallet from the dashboard, click Request Withdrawal, choose Vodafone Cash / Etisalat Cash / Instapay / Bank, enter your wallet number, and submit. It's that simple.
Start earning with Affiliate💵 Affiliate — When will my withdrawal be processed?
⏱ Affiliate withdrawal requests are reviewed and processed within 48 hours after approval. You'll receive a Telegram/email notification the moment the transfer is sent.
Start earning with Affiliate📚 Materials — Is it sold separately?
Yes — there is now a standalone Materials Library package (399 EGP · 30 days access) if you only want the materials. It's also included free with both recorded packages — Recorded Fast Track (2,000 EGP) and Recorded Master (3,000 EGP · 19 parts · 13 hours training · Arabic & English PDFs included). Either way it unlocks in your account automatically after payment verification.
Get the Materials Library