EIG FAQ — English Courses, Pricing & Level Analysis

FAQ

Common questions

💵 Affiliate ProgramAffiliate withdrawal requests are reviewed and processed within 24 hours after approval.
🎯 What is the placement test?

It is a 45-minute online test that measures your level in the language you choose (English, French, Italian, Spanish or German) across 5 sections: grammar, vocabulary, reading, listening and speaking. At the end you get a Complete Level Analysis with your CEFR level (A1 to C1), section-by-section scores, strengths, weaknesses, and what to improve next.

🎯 Why is the placement test important?

Because it saves you time and money: instead of guessing, you know exactly where you stand and which program fits you. The test places you at the right level from day one, shows your weak points before you start training, and gives you a clear CEFR benchmark of your level, the standard recognized worldwide.

What is EIG and what programs do you offer?

EIG is a career-focused English training academy for the BPO and Call Center market. Choose TTH B1 All Access, TTH Master, TTH Fast Track, with Materials included.

Browse programs
What is the difference between your packages?

TTH B1 All Access is 5,000 EGP with instructor support in small groups of 20 seats (120 per round) — pay in full or in two 2,500 EGP payments. TTH Master is the complete self-paced program: 1,500 EGP for 14 days or 3,000 EGP for 30 days. TTH Fast Track is the focused version: 1,000 EGP for 14 days or 2,000 EGP for 30 days. Your paid English Test takes 300 EGP off any recorded package.

Browse programs
What level of English is required before joining?

TTH B1 All Access and TTH Master are suitable for A2+ / B1 and above. TTH Fast Track is suitable for B1+ / B2. After the English Test, A2, A2+ and B1 learners are recommended Live Sessions or Master, while B1+ and B2 learners are recommended Fast Track.

Browse programs
Is the assessment test required before enrollment?

Yes. Every student takes the English Test first so we can place you in the right program and give you accurate results — level, strengths, weaknesses, and recommendation.

Enroll now
How long does the assessment test take?

45 minutes total: Grammar, Vocabulary, Reading, Listening, and Speaking. It's locked once started — the timer keeps running even if you close the page, so plan a quiet 45 minutes.

Browse programs
What is included in the Train to Hire Program?

10 live parts (2 hours each · 20 total training hours) covering call-center basics, interview mastery, Concentrix / TP assessment training, English upgrade system, and full mock interviews, plus a complete level analysis at the end.

See TTH B1 All Access
What are the payment options?

TTH B1 All Access: 5,000 EGP in full or two 2,500 EGP payments. TTH Master and TTH Fast Track are full payment only — with both 14-day and 30-day options, and your 300 EGP English Test discount is applied automatically at checkout.

Choose your payment plan
Can I pay part and complete the remaining payment later?

Yes. TTH B1 All Access supports two 2,500 EGP payments.

Choose your payment plan
Are the recorded packages available separately?

Yes. TTH Fast Track is 1,000 EGP for 14 days or 2,000 EGP for 30 days. TTH Master is 1,500 EGP for 14 days or 3,000 EGP for 30 days. Both are standalone self-paced packages, include Materials Videos, and require full payment.

Browse programs
What do I get at the end of the program?

A Complete Level Analysis — a detailed report of your level, section-by-section scores, strengths, weaknesses and exactly what to improve next.

Browse programs
🎓 Do I get a certificate after finishing the training?

Yes. After completing 100% of your recorded program (Fast Track or Master), your official EIG certificate is issued automatically inside your account with your name on it — ready to download and share.

Browse programs
How do I enroll?

Open the package page — you can try the first lecture free for two hours after taking the English Test, or pay in full and upload your payment screenshot. Access unlocks only after payment verification.

Enroll now
💵 Affiliate — How does the Affiliate Program work?

After your EIG subscription and payment proof are approved, share your code. Earn 25% for life on eligible package payments, not tests.

Start earning with Affiliate
💵 Affiliate — When do I receive my commission?

The moment the order is marked PAID, the 25% is credited instantly to your EIG wallet. You'll also get a email notification confirming the amount.

Start earning with Affiliate
💵 Affiliate — How is my commission calculated?

25% for life of the actual package payment after discounts. Example: 5,000 EGP paid → 1,250 EGP for you. Installments count when paid; self-referrals and refunds do not.

Start earning with Affiliate
💵 Affiliate — How can I withdraw my earnings?

Open your Wallet from the dashboard, click Request Withdrawal, choose Vodafone Cash / Etisalat Cash / Instapay / Bank, enter your wallet number, and submit. It's that simple.

Start earning with Affiliate
💵 Affiliate — When will my withdrawal be processed?

⏱ Affiliate withdrawal requests are reviewed and processed within 24 hours after approval. You'll receive an email notification the moment the transfer is sent.

Start earning with Affiliate
📚 Materials — Is it sold separately?

No. Materials are included with TTH Fast Track and TTH Master; the standalone Library is no longer sold. Existing subscribers retain their access.

View packages
🗓 When does the next Live round start?

A new TTH B1 All Access round starts on the 15th of every month, with 20 seats per group and 120 seats per round.

See TTH B1 All Access
💳 Can I pay in installments?

TTH B1 All Access can be paid as two 2,500 EGP payments. Recorded packages are full payment only.

Choose your payment plan
⚡ How long is access to the recorded programs?

TTH Fast Track: 1,000 EGP for 14 days or 2,000 EGP for 30 days. TTH Master: 1,500 EGP for 14 days or 3,000 EGP for 30 days. Full payment only, and your 300 EGP English Test discount is applied at checkout.

Browse programs
🎟 How does the TTH discount work?

After fully paying TTH B1 All Access, your account automatically gets 60% off TTH Master and TTH Fast Track. It does not activate from an incomplete installment plan.

Browse programs
💼 Do you help me get hired after the program?

Yes — that is the whole point. The Train to Hire program trains you on BPO interview questions, mock interviews and assessment simulations used by companies like Concentrix, Teleperformance and Sutherland, so you walk into the interview already prepared. You can also follow graduate stories on our Success Stories page.

Browse programs
🤔 I don't know which package fits me — what should I do?

Start with the English Test (300 EGP) — it tells you your exact CEFR level and recommends the right program for you. Still unsure? Message us on WhatsApp 010 4455 9300 and we will help you pick.

Browse programs
🔒 How do I get access after paying?

Upload your payment screenshot at checkout, and once our team verifies it (usually fast), your package unlocks automatically in your account — videos, materials and files. You will also receive a confirmation email and a WhatsApp message with your access details.

Choose your payment plan
🌐 Is the website available in other languages?

Yes — the whole platform works in English, Arabic, German, French, Spanish and Italian, including the tests, prices and emails. Use the language switcher at the top of the page.

Browse programs
Join Next Round